Privacy policy

Last updated 1 Oct 2026. Draft for review by Skypro Limited before launch.

Skypro Limited (“Skypro”, “we”) respects your privacy and handles personal data in line with Kenya's Data Protection Act, 2019.

What we collect

• Contact details you give us: name, mobile number, email and organisation.
• Device details for repairs: model, serial number and the problem you describe.
• Account and order information when you register, request a quote or buy from us.

How we use it

• To repair your device, answer your request and send you status updates.
• To prepare quotes, process orders and issue tax invoices.
• To improve our service. We do not sell your data.

Who we share it with

Only service providers that help us run the service (hosting, email, messaging and payments), under confidentiality, and authorities where the law requires it.

Your rights

You can ask to see, correct or delete your personal data, or object to how we use it. Contact us on 0715 949575 or visit us at Vision Tower, Muthithi Rd, Nairobi.

Data on your device

We only access the data on a device where a repair needs it. We recommend a backup before any repair.