Terms of service

Last updated 1 Oct 2026. Draft for review by Skypro Limited before launch.

Repairs

• We diagnose first and send a quote. Work starts only after you approve it.
• Repairs and fitted parts carry a warranty; the period is stated on your quote and receipt.
• Please back up your data before a repair. We are not responsible for data loss on devices that were already failing.
• Devices not collected within 90 days of the “ready for pickup” notice may be disposed of after reasonable reminders.

Orders

• Prices are in Kenya shillings and include 16% VAT unless stated.
• Custom-built (CTO) Macs are made to order and cannot be returned unless faulty.
• An order is confirmed only after payment is verified, or a purchase order is approved for business accounts.

Managed ICT

Services, response times and fees for business and school clients are set out in each signed contract or SLA, which takes priority over these terms.

Contact

Skypro Limited, Vision Tower, Muthithi Rd, Nairobi. Mobile / WhatsApp 0715 949575.